All orders shipped to Canada & USA will arrive within 7 days of shipment. Learn more by reading our Shipping Policy.

Yes, we ship worldwide! Learn more here.

We usually process orders on the same day they are placed. If a change needs to be made to your order, please contact us ASAP, and we will do our best to accommodate the change. 

This is a personal use item and cannot be returned. All sales final. Please contact info@lovedovefx.com if you have any questions or concerns. Learn more by reading our Refund Policy.

Machine wash warm with mild detergent (Purex Free & Clear). Hang to dry then press with iron on cotton setting. (Do not iron the elastic straps, they can melt under the heat) Slight shrinkage may occur after washing and drying.

Our masks are not intended to be used as a medical device or other medical product and should not be used as a replacement for conventional and approved PPE. No warranties, either expressed or implied, are given that the mask prevents infection or the transmission of viruses or diseases. Additional precautions to protect from COVID-19 while wearing masks include hand washing, wearing gloves, avoid touching your face, and practicing social distancing.

Yes, all of our masks are one size, 6.5” x 8.5”, with an adjustable knotted elastic earpiece.

Yes, we accept custom orders. Please send us an email at info@lovedovefx.com, and let us know your requirements. We will do our best to accommodate your needs!

If your mask is too small to comfortably fit around your ears, wearing the mask in a modified way that resembles swimming goggles more than a traditional mask may help solve your issue.

Tie a string around each ear loop so that it holds the mask from around the back of your head. This should keep the mask taut on your face, but relieve pressure on the ears.

If you'd like to purchase a product specifically for this use, rather than using something at home, search 'ear saver' extenders online.  

If your mask is too big to fit securely on your face, take the following steps.

First, make sure you’ve washed your mask. This is important for best safety practices and will also help make the mask snug on your face.

Then, the simplest thing to do is tie a small knot on each ear loop to shorten them. This results in some of the excess elastic being tied behind each ear.

Again, some customers have modified their masks in a way that resembles swimming goggles by tying the end of the string/elastic from one ear loop to the other and tightening it around the back of the head.

Get a household object (shoestring or elastic band) and feed it through both ear loops. Then secure around your head to the appropriate tightness level. This should keep the mask taut on your face, but be comfortable to wear.

If you would like to purchase a product specifically for this use, rather than using something at home, search 'ear saver' extenders online. 

Our masks are washable, reusable, and are made with two layers of 100% cotton. They feature a hidden, integrated nose piece to ensure a snug fit. These masks are designed with an inner pocket for you to insert a disposable filter (not included) between the fabric for an added layer of protection. Elastic bands fit snugly behind the ears and can be adjusted by changing the hidden knot placement. Our masks are non-medical and intended as a face covering in public settings when social distancing is difficult to maintain.

All of our products are proudly handmade in Montreal. By the people, for the people.

Part of our proceeds go directly to The Native Women’s Shelter of Montreal , La Rue Des Femmes , and The David Suzuki Foundation. We plan to support more causes in the future with your help!

If you have any further questions or concerns, do not hesitate to contact us through our contact us page or send us an email at info@lovedovefx.com.